Digital Products
Due to the personalized nature of our digital letters, we cannot offer refunds once the letter has been generated and delivered.
Physical Letters
For physical letters, we offer the following return options:
- Full refund if letter is damaged during shipping
- Replacement if there are printing errors
- 30-day return window for unused, unopened items
Return Process
- Contact our customer service team
- Receive a return authorization number
- Ship the item back using provided return label
- Refund will be processed within 5-7 business days
Contact Support
For any questions about returns, please contact us at:
Email: returns@merrymagicmail.com
Letters from
Santa